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Return and Exchange Policy
1) Return the items in their original packaging.
Return the items together in their original packaging.
2) Fill out the return form.
Complete the form with the correct information.
3) Include a copy of the sales receipt.
Add the receipt and specify your refund method.
4) Send the package to the following address:
130 Rue Racine, 59200 Tourcoing, FRANCE
5) Inform us by email about the shipment.
Send an email to: sales@allscreen.pro
Item Eligibility for Return or Exchange
Returns are accepted within 14 calendar days, provided the items are in perfect condition, with original tags, and unused.
A proof of purchase and a return form are required to validate the return.
Defective or Incorrect Items
Report any defects within 30 days of receipt for an exchange or refund (unless caused by improper use).
Items must be returned in resalable condition with original tags and packaging.
Refunds
Refunds will be issued via the chosen method (postal order or bank transfer) after the return is validated.
⚠️ Important:
- Damaged or incomplete products will not be accepted.
- Returns without a form or proof of purchase will not be processed.
- Return shipping costs are the responsibility of the customer, unless due to an error on our part.